The Good, the Bad and the Ugly: Communicating to your clients
The
Good, the Bad and the Ugly: Communicating to your clients
Communicating with clients is one of the most important parts of running a successful business. However, there’s more to communicating than just sending out an email every now and then. We want you to know how to communicate the good and the bad to your clients in an appropriate and professional way. Why Communication Matters Having a clear means of conversation allows your clients to not only feel included, but valued. They’ll know that you want them to be a part of your business in more ways than just contributing to your sales revenue. Here are 5 ways to make sure your communication methods are up to par: Share the Whole MessageYour clients don’t need to know the ins and outs of your business on a daily basis, but they should know about the information that affects them – whether it's in a good or a bad way. When you need to share bad news with a client or partner, make sure you mention how you’re planning on addressing…
Communicating with clients is one of the most important parts of running a successful business. However, there’s more to communicating than just sending out an email every now and then. We want you to know how to communicate the good and the bad to your clients in an appropriate and professional way. Why Communication Matters Having a clear means of conversation allows your clients to not only feel included, but valued. They’ll know that you want them to be a part of your business in more ways than just contributing to your sales revenue. Here are 5 ways to make sure your communication methods are up to par: Share the Whole MessageYour clients don’t need to know the ins and outs of your business on a daily basis, but they should know about the information that affects them – whether it's in a good or a bad way. When you need to share bad news with a client or partner, make sure you mention how you’re planning on addressing…